Internal & External Communication

What is the definition of communication? (business)

• when a person is talking to another person about something
• when a message is transferred from one person to another who understands the content of the message
• the action of talking; speech or discussion.
• talk or write about (a topic) in detail, taking into account different issues or ideas.

What is  Internal communication a type of?

• communication between members of the same org.
•  communication between people outside the business
• A mail with their family
• None

Which is an example of external communication?

• An email to your manager
• An email to a customer
• A letter to an employee
• A memo to staff

Choose an example of Internal and External communication

• Bulletin Boards 
• Ads in the Internet 
• Catalogues
• Survey

What are the 3 methods of communication?

• Visual, Aural, Reading
• Singing, Written, Verbal
• Written, Visual, Verbal
• Aural, Visual, Speach

Which way of communication is more effective if you want everyone to contribute and help improve ideas?

• Two way communication
• One way communication