Workplace Readiness Skills for the Commonwealth

Positive Work Ethic

• Abides by workplace policies and laws and demonstrates honesty and reilability
• Comes to work evey day on time, is willing to take direction, and is motivated to accomplish the task at hand
• Dresses appropriately and uses language and manners suitable for the workplace
• Works well with all customrs and coworkers

Integrity

• Abides by workplace policies and laws and demonstrates honesty and reliability
• Contributes new ideas and works with initiative
• Works well with all customers and coworkers
• Contributes to the success of the team, assists others, and requests help when needed

Teamwork

• Dresses appropriately and uses language and manners suitable for the workplace
• Follows directions and communicates effectively with customers and fellow employees
• Contributes to the success of the team, assists others, and requests help when needed
• Uses mathematical reasoning to accomplish tasks

Self-Representation

• Continually acquires new industry-related information and improves professional skills
• Abides by workplace policies and laws and demonstrates honesty and reliability
• Dresses appropriately and uses language and manners suitable for the workplace
• Contributes new ideas and works with initiative

Diversity Awareness

• Reads and interprets workplace documents and writes clearly
• Follows safety guidelines and manages personal health
• Works well with all customers and coworkers
• Prepares to apply for a job and to seek promotion

Conflict Resolution

• Negotiates diplomatic solutions to interpersonal and workplace issues
• Works well with all customers and coworkers
• Prepares to apply for a job and to see promotion
• Reads and interprets workplace documents and writes clearly

Creativity and Resourcefulness

• Dresses appropriately and uses language and manners suitable for the workplace
• Follow safety guidelines and manages personal health
• Contributes new ideas and works with initiative
• Organizes and implements a productive plan of work

Speaking and Listening

• Comes to work every day on time, is willing to take direction, and is motivated to accomplish the task at hand
• Organizes and implements a productive plan of work
• Follows directions and communicates effectively with customers and fellow employees
• Follows safety guidelines and manages personal health

Reading and Writing

• Reads and interprets workplace documents and writes clearly
• Continually acquires new industry-related information and improves professional skills
• Uses mathematical reasoning to accomplish tasks
• Works well with all customers and coworkers

Critical Thinking and Problem Solving

• Dresses appropriately and uses language and manners suitable for the workplace
• Follows directions and communicates effectively with customers and fellow employees
• Contributes new ideas and works with initiative
• Analyzes and resolves problems that arise in completing assigned tasks