Comm. Basics

Communication process: Sender

• adding meaning to the message (ex: emojis, capital letters, exclamation marks)
• person that sends and encodes the message
• person that receives the message and decodes it
• the method of transportation

Communication process: Receiver

• the method of transportation
• process of taking apart a message for better understanding
• person that receives the message and decodes it
• person that sends and encodes the message

Communication Process: Encoding

• adding meaning to the message (ex: emojis, capital letters, exclamation marks)
• business, messages to coworkers or managers through e-mails
• sent back to sender to either confirm/deny or ask questions for better
• process of taking apart a message for better understanding

Communication Process: Decoding

• adding meaning to the message (ex: emojis, capital letters, exclamation marks)
• social, messages to friends and family through calls and texts
• any distraction in the background that can alter the message being sent, can occur at any time in the communication process
• process of taking apart a message for better understanding

Channel Selection: Formal Channel

• process of taking apart a message for better understanding
• sent back to sender to either confirm/deny or ask questions for better understanding
• business, messages to coworkers or managers through e-mails
• social, messages to friends and family through calls and texts

Channel Selection: Informal Channel

• business, messages to coworkers or managers through e-mails
• social, messages to friends and family through calls and texts
• process of taking apart a message for better understanding
• sent back to sender to either confirm/deny or ask questions for better understanding

Communication Process: Feedback

• information and ideas sent from one person to another person
• person that receives the message and decodes it
• process of taking apart a message for better understanding
• sent back to sender to either confirm/deny or ask questions for better understanding

Communication process: Noise

• the method of transportation
• any distraction in the background that can alter the message being sent, can occur at any time in the communication process
• adding meaning to the message (ex: emojis, capital letters, exclamation marks)
• person that sends and encodes the message

Direction of Communication: Upward

• manager/boss ---> workers, subordinates
• workers, subordinates ---> manager, boss
• coworker ---> coworker / manager ---> manager

Direction of Communication: Downward

• coworker ---> coworker / manager ---> manager
• workers, subordinates ---> manager, boss
• manager/boss ---> workers, subordinates