Communication and behaviour

Which one is below is a form of written communication 

• Smile
• Email
• Sign Language 
• verbal language  

Temper Tantrums in children usually occur

• 1 ½ and 3 years of age
• 1 years 
• 6 months
• 8 years 

What’s is the best way to deal with mistakes

• Teach the children that mistakes are to be avoided.
• Lower your expectations so that the children will never make mistakes
• Increase  your expectations so that the children will never make mistakes
• Just ignore mistake 

Which of the following is positive body language to use when speaking?

• Open body language and eye contact
• Crossing your arms
• Folding arms and legs 
• No eye contact 

 The most effective steps to modify the behaviour of children with aggressive behaviour is to

• Supervise them closely and intervene at appropriate time
• Teach them to say ‘No’ and find compromises
• Impart physical punishment on them
• Ignore behaviour 

Which of these is the best way to ask a question?

• Offer a yes or no response 
• Use open ended questions
• Ask something you would not like to answer yourself 
• use leading questions ,to suggest a response is required 

You disagree with what someone has said: how should you react?

• Be unreasonable and refuse to listen 
• Ask questions to learn more about their opinion
• Get emotionally involved and have a heated discussion 
• Stick with your one -sided view on the situation 

If you want to complain, what's the best way to behave?

• Get very angry
•  Get ready to cry 
• Stay calm but stick to your point
• Do not say anything