Hole 5

Patents, trademarks, and copyrights are all methods used to protect

• houses and apartments
• physical inventions
• intellectual property
• government secrets

Which of the following industries would most likely be regulated by environmental laws

• Mining
• Education
• Finance
• Merchandising

The purpose of customs regulations is to

• control the flow of goods into and out of the country
• ensure that nothing foreign enters the country
• prevent immigration into the country
• uphold the longstanding traditions of the country

Haydn is working on a final paper for her science class. She has been instructed to research photosynthesis and its importance for human life. Which of the following sources would provide Haydn with the most valid, relevant, and up-to-date information in her report:

• Government publications

• Scientific journals

• Student research reports

• Eco-activist blogs

Micaela is listening to her co-worker Julian present her idea for a marketing campaign to their manager. What could Micaela do to encourage and support Julian during her presentation?

• Nod, smile, and maintain eye contact

• Look down at the papers in front of him

• Avoid eye contact and act preoccupied

• Laugh and smile and be judgemental

When answering the phone at work, you should always state your

• company's full address
• years of work experience
• company and your name
• job qualifications and skills

Bryce is giving a prepared presentation about the health benefits of following a balanced diet. What type of presentation is he most likely to be giving?

• Entertaining

• Persuasive

• Informative

• Impromptu

In a formal business letter, the salutation is written

• before the body of the letter
• on the front of the envelope
• on the back of the envelope
• after the body of the letter

A person who publicly tweets negative comments about his/her company is most likely to be

• fired
• laughed at 
• promoted
• prosecuted

Which of the following activities are part of the revision step of professional writing 

• brainstorming, outlining, and drafting
• rereading, rearranging, and removing
• outlining, writing, and proofreading
• analyzing, prewriting, and summarizing