communication

Communication skills can be improved with practice.

• true
• false

When someone enters your personal space and you back up, your reaction is a form of verbal communication.

• true
• false

Coded message is a way of trying to communicate without saying what is really meant.

• true
• false

There are no standards to communication through electronic devices and by using social media.

• true
• false

Conflict is a struggle between people with opposing views.

• true
• false

People should not have to explain what they want or how they feel to their close friends.

• true
• false

Which is a form of nonverbal communication?

• writing a letter
• listen to a speech
• smiling
• texting

Which barrier to open communication may be related to role expectations?

• stereotypes
• nonverbal communication
• verbal communication
• listening skills

Which of the following is NOT generally a cause of conflict?

• personality clashes
• listening to a speech
• smiling
• angry tone of voice

Which is a good way to start a conversation?

• Ask the person a key question about themselves
• compliment the person
• mention a current event
• all the above