Ch 3 Store Operations

Ch 3 Store Operations

12th Grade

22 Qs

quiz-placeholder

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Ch 3 Store Operations

Ch 3 Store Operations

Assessment

Quiz

Other

12th Grade

Practice Problem

Medium

Created by

Deltrice Davis

Used 325+ times

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22 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

1)  What should you do if a shopper topples a pyramid of canned goods into the aisle?

a)  Call for a custodian or maintenance person to clean it up
b)  Pick up the cans & recreate the display yourself 
c)  Check on the shopper, & then erect a barrier around the cans, until they can be cleaned up properly

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

2)  What is the FIRST thing you should do if you find broken glass on the sales floor?

Call for a custodian or maintenance person to clean it up
b)  Find a broom & clean it up yourself
c)  Erect a barrier around the glass, or stand near the glass to direct traffic away from it until it can be cleared up 

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

3)  Which of the following 3 actions must you personally witness an individual doing in order to take action against that customer for stealing? 

a)  Pick up the item, conceal the item & lie about having the item
b) Pick up the item, conceal the item, & leave the store without intending to pay for the item
c)  Conceal the item, lie about having the item, & leave the store without intending to pay for the item
d)  Conceal the item, leave the store without intending to pay for item, & get caught by the cameras

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

4)  Example of which one is not a perishable item:

a)  Cosmetics
b)  Over the counter medicine
c)  Beverages
d)  Socks

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

5)  Which form lists the quantity and type of merchandise that the vendor actually sent to your store? 

a)  Packing slip
b)  Purchase order
c)  Sales Invoice
d)  Sales Receipt

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

6)  Which item shows a detailed list of items requested by the store? 

a)  Packing slip
b)  Purchase order
c)  Sales invoice
d)  Sales receipt

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

7)  New merchandise arrives on your sales floor. Before re-stocking, you should

Check for damage first & then check that the price is accurate
b)  Check that the price is accurate
c)  Check if it is perishable & put the new stuff in front of the old 
d)  Check for damage & then put it on the shelf…someone will be desperate enough to buy the item

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