Business Etiquette

Which of the following is NOT proper business etiquette?

• Good Manners

• Speaking Unnecessarily Loud

• Posture and Poise

• Internet/email - Netiquette

Which of the following is NOT one of the four types of basic written communication documents?

• reports

• thesis

• letter

• email

Business etiquette

• is all the same in every country.

• should not be practiced in the United States.

• should only be practiced in Mexico.

• is the behavior to be followed in the business world and corporate culture.

Basic Communication skills include

• reading, writing, and arithmetic

• reading, writing and collaborating

• reading, listening, speaking and writing

• reading and texting

Appropriate business attire for men in the US and Japan

• is jeans and a t-shirt

• is jeans and a polo shirt

• is a nice shirt with sweat pants

• is a suit and tie.

Listening is

• a skill that is uncommon in the workplace.

• not necessary for the workplace

• a communication skill that is valued in the workplace

• is not a skill

A letter is used to communicate

• formally, from one business to another

• within the company

• when you get tired of texting

• between employees working for the same organization

Beth has done research and has details about her companies' financial changes over the past five years. Her type of written business communication is

• a memorandum

• a letter

• a report

• an email

When giving a presentation to a group, one should

• read very quickly and quietly

• never look up at the audience

• read with moderate speed and tone, and look at audience periodically

• burst into laughter frequently

Netiquette is

• a new kind of internet browser

• online manners

• against flaming

• steps to report cyber bullying