This is also known as flow production since the business uses a continuous flow of materials along an assembly line.

• Job production

• Match production

• Batch production

• Mass production

Production of a group of identical products for example car models with differing features for each model.

• Match production

• Batch production

• Mass production

• Cellular production

Operations are the fundamental activities of organizations.

• True

• False

The triple bottom line, or other factors that operations managers need to consider fall into three categories:

• Economic, Psychological and Ecological

• Economic, Etiological and Social

• Economic, Psychological and Environmental

• Economic, Social and Environmental

The economic factors that managers must consider refer to the fact that more and more managers understand the negative impact that their organization may have on the natural environment.

• True

• False

What does the following picture refer to in the operations process?

• Mass production

• Input and output model

• Cellular production

• Batch production

A form of mass production in which the flow is broken up by teams of workers who are responsible for certain parts of the line.

• Cellular manufacturing

• Batch production

• Customized production

• Batch production

A method of lean production based on continuous improvement

• Kaizen

• JIC

• Kanban

• Kaizen

In quality control, quality is assured because no one person is in overall control of quality; the whole business is focused on ensuring quality production

• True

• False

An approach to quality enhancement that permeates (spreads throughout) the whole organization. It can include quality circles and benchmarking, as well kaizen, kanban and andon.

• Total quality management

• Lean production

• Mass production