CSS Unit 1 Self check Questions

Retailing is comprised of all of the business activities that add value to the products and services customer buy. This includes:

• Merchandise assortment

• Packaging

• Customer Service

• All of the above

Which of the following choices lists the elements of the distribution channel in the correct order?

• Manufacturer, wholesaler, Retailer, Customer

• Wholesaler,Customer,Manufacturer,Retailer,

• Retailer, Manufacturer, Wholesaler, Customer

• Manufacturer, Retailer, Customer, Wholesaler

Closeout stores are owned by the manufacturer or retailer.

• True

• False

Ashley Furniture is an example of what type of retailer?

• Direct Selling

• Wholesale Club

• Specialty Store

• Convenience Store

The terms "multichannel" and "omnichannel" are very similar. Which of them places the focus on creating a seamless customer service experience?

• Multichannel

• OnmiChannel

• None of the above

The method by which consumers acquire products and services.

• Distribution Channel

• Manufacturer

• Retailing

• Wholesaler

The chain of businesses through which a good or service passes until it reaches the end consumer.

• Distribution Channel

• Manufacturer

• Retailer

• Wholesaler

Produces the products.

• Distribution Channel

• Manufacturer

• Retailing

• Retailer

• Wholesaler

Buys large quantities of products and resells them.

• Distribution Channel

• Manufacturer

• Retailing

• Retailer

• Wholesaler

Receives, stores, displays, and presents the products to customers.

• Distribution Channel

• Manufacturer

• Retailing

• Retailer

• Wholesaler