Chapter 8: Management Decision Making

Good managers make decisions

• rationally

• intuitively

• both a and b

• none

What is the first of the 6 steps in the rational decision make process?

• Planning how to go about making a decision

• collecting the information to make a well-informed decision

• identifying several possible decision options

• recognizing the need for a decision

Managers encourage creativity in their staff through

• brainstorming

• brainwriting

• a wish list

• all of these answers

When a decision is made by an entire group that includes a manager and subordinate with management style is being employed.

• autocratic

• accommodating

• collaborative

• leading

When a manager asks subordinates for info - but still makes the decision alone, this is what type of decision making?

• autocratic

• accommodating

• collaborative

• semi-autocratic

When a manager makes a decision all alone, what type of style is this?

• autocratic

• accommodating

• collaborative

• semi-autocratic

When a manager makes a decision after talking to his/her subordinates and having them vote on the matter, this is what style of decision making?

• autocratic

• accommodating

• collaborative

• semi-autocratic

When a manager makes a decision after taking a few subordinates aside and sharing the situation with them and asking their opinions before they make their decision, this is what style of decision making?

• Leading

• accommodating

• collaborative

• semi-autocratic

Rational decision making is best used

• when you need to make a decision based on facts

• When you base a decision on a hunch

• you should always use this way, when possible

• none of these

All of the following are positive aspects of group decision making accept

• a group possesses a much wider range of alternatives in the decision process

• the sum total of the groups knowledge is better

• social pressure to conform leads to better decisions

• later, group members will better understand the decision and alternatives considered