Which of the following is an example of asynchronous communication?

• VoIP phone call.

• An email message.

• A landline phone call.

• A video conference.

Text messaging uses which protocol?

• Short Message Service

• Transmission Control Protocol

• Internet Protocol

• Dynamic Host Configuration Protocol

Which of the following is an example of synchronous communication?

• A phone call.

• A blog post.

• A text message.

• A post on a discussion board.

Which of the following is true of VoIP phone calls?

• They require a mobile phone.

• They require a landline phone.

• They require an Internet connection.

• They use a cellular provider’s network.

A conference call:

• requires a specialized handset.

• is limited to audio only.

• involves three or more parties.

• can be placed only on a landline phone.

Which Skype status makes you appear offline but allows you to use Skype as usual?

• Offline

• Invisible

• Away

• Do Not Disturb

Which of the following is true of video conferences?

• They can make remote employees feel included in company functions.

• They can make remote employees feel more cohesive as a group.

• They are a good tool for sharing visual demonstrations.

• All of these statements are true of video conferences.

Which of the following tools can you use to conduct video conferences?

• Skype

• Google Hangouts

• FaceTime

• You can use all of these tools to conduct video conferences

Which of the following Office 365 tools provides for content management and co-authoring of documents?

• Outlook Web App (OWA)

• Office Online

• SharePoint

• Skype

Which of the following broadcasts live audio/video footage over the Internet?

• Downloading

• Uploading

• Live streaming

• Asynchronous communications