LJ2-Unit 12 Review

In a multicultural world, what type of language must a protection officer use to gain the trust of their audience?

• inclusive

• inquisitive

• invasive

• terse

The protection officer’s ability to effectively communicate will also be enhanced by _____ listening.

• active

• effective

• selective

• all of these

In a multicultural world, leadership ability can determine if a protection officer has the aptitude and capacity to protect their customer.

• true

• false

Future policing will depend in large part on the type of society being policed — the ______,________, _____________ realities and, in more developed countries, the technological sophistication of the populace.

• Ethical, political, and multicultural

• Legal, societal, and personal

• Situational, intellectual, and familial

• Social, economic, and political

Globalization has grown largely due to the lowering of shipping costs.

• true

• false

Sexual harassment has traditionally taken the form of a hostile environment.

• true

• false

Women in protection are taking on more leadership roles than ever before. There is,however, a _____ ceiling that prevents them from being promoted beyond a certain level .

• raised

• glass

• plastic

• acoustic

The first female investigator was Kate Warne.

• true

• false

Racial profiling in retail is counter productive as it:

• May alienate customers who belong to the group being watched.

• may result in civil litigation.

• take the loss prevention agent's attention away from actual thieves.

• all of these.

Supply chain security is a rapidly growing area for both corporations and government.

• true

• false