Chapter 13: Security

A technician discovers that an employee has attached an unauthorized wireless router to the company network so that the employee can get Wi-Fi coverage while outside taking a break. The technician immediately reports this to a supervisor. What are two actions that the company should take in response to this situation? (Choose two.)

• Consult the company security policy to decide on actions to take against the employee

• Create a guest account for the employee to use when outside the building.

• Make sure that the wireless router is not broadcasting an SSID.

• Immediately remove the device from the network.

• Add an authorized wireless access point to the network to extend coverage for the employee.

When a support technician is troubleshooting a security issue on a system, which action should the technician take just before documenting the findings and closing the ticket?

• ask what the problem is that the customer is experiencing.

• Ensure that all applications are working.

• Boot the system in Safe Mode

• Disconnect the system from the network.

A technician has recently changed jobs from supporting a small company to a large company in the security group. What are two types of passwords the larger company could use to secure a workstation? (Choose two.)

• cryptic

• synchronous

• multifactor

• BIOS

• login

A technician has recently joined an organization and during the first week on the job, discovers a security breach. What policy should the technician implement after the security breach has occurred?

• remote access policy

• identification and authentication policy

• acceptable use policy

• incident handling policy

Which type of security threat uses email that appears to be from a legitimate sender and asks the email recipient to visit a website to enter confidential information?

• adware

• stealth virus

• phishing

• worm

Which is an example of social engineering?

• a computer displaying unauthorized pop-ups and adware

• an unidentified person claiming to be a technician collecting user information from employees

• the infection of a computer by a virus carried by a Trojan

• an anonymous programmer directing a DDoS attack on a data center

When a user turns on the PC on Wednesday, the PC displays a message indicating that all of the user files have been locked. In order to get the files unencrypted, the user is supposed to send an email and include a specific ID in the email title. The message also includes ways to buy and submit bitcoins as payment for the file decryption. After inspecting the message, the technician suspects a security breach occurred. What type of malware could be responsible?

• adware

• spyware

• Trojan

• ransomware

A technician in a small business is configuring the local security policy for a computer. Which configuration setting would the technician use to require the user to change the password after 90 days?

• Maximum password age

• Minimum password length

• Password must meet complexity requirements

• Enforce password history

Which two characteristics of network traffic are being monitored if a network technician configures the company firewall to operate as a packet filter? (Choose two.)

• packet size

• packet speed

• ports

• MAC addresses

• protocols

Which type of hard drive format is commonly performed at the factory where the drive is assembled?

• EFS

• low-level

• multifactor

• standard