Intro Chapter 5 Review- The Role of Consumers

The response by American people to unfair business practices is known as the:

• Bad Business Strike

• Consumer Movement

• Unfair Business Practices Sit-in

• No-Bad-Treatment Affair

In response to consumer pressure, in 1962, this president signed into law the Consumer Bill of Rights.

• Richard M. Nixon

• Franklin D. Roosevelt

• John F. Kennedy

• Harry S. Truman

Our right to safety means:

• A product will never harm us

• a product or service shouldn't harm us if used correctly

• user beware

• a product is only guaranteed to be safe if used by a professional

Our consumer right to choose....

• means we can't be told what to purchase

• Manufacturers are obligated to produce competitive products

• Businesses cannot practice noncompetitive tactics that reduce choices and increase prices

• Is enforced by the World Trade Organization

The right to be informed

• protects consumers from false and misleading advertising

• Ensures consumers know what a product will do

• Allows consumers to know what ingredients are in a product

• All the above

Our consumer right to be heard....

• Means we can protest a company for its practices

• Businesses by law, must respond to consumer complaints

• guarantees consumer representation in the creation of consumer laws and the enforcement of those laws

• Companies cannot suppress consumer's concerns

The graphic shown here best represents which of the following consumer rights?

• the right to safety

• the right to choose

• the right to be heard

• the right to consumer education

The illustration shown here best represents which consumer right?

• right to safety

• right to choose

• right to be heard

• right to consumer education

The illustration shown here best represents which of the following consumer rights?

• right to safety

• right to choose

• right to be heard

• right to consumer education

Which of the following (terms) describes a condition in which a business gains complete control of a product or service and there is no competition in the marketplace--negating our right to choose.

• fraud

• oligopoly

• monopoly

• contract