4. Human Resources

Managers in a tall organisational structure will usually:

• Give lots of freedom to junior managers

• Delegate frequently

• Have a wide span of control

• Monitor the work of their subordinates closely

Which of the following is a disadvantage of centralisation?

• Decisions made may not be in line with the overall business aims

• Increased costs of training

• Inconsistent decision making across the organisation

• Low levels of motivation amongst junior managers

Which of the following is an example of internal recruitment? Advertising a job vacancy:

• In a job centre

• On a firm’s intranet

• In a shop window

• In a local newspaper

Which of the following pieces of information would be included in a person specification?

• Main roles and responsibilities of the job

• Hours of work

• Place of work

• Skills and qualifications required to complete the job successfully

Job analysis is conducted when:

• A vacant position first becomes available

• Applicants have sent in their CVs for review

• References have been received by the organisation

• The applicant has accepted the post

Which of the following documents would contain information about holiday entitlement, hours of work, place of work, remuneration package and duties at work?

• Job description

• Job analysis

• Application form

• Contract of employment

Which of the following is an advantage to a business of having a consistently high labour turnover?

• Recruitment and selection costs will be low

• Labour productivity rate will be high

• It will gain a positive reputation as a good employer

• New ideas may be introduced into the workplace

When two or more people come together to fulfill a single job role this is called:

• Part time employment

• Job sharing

• Zero hours contract

• Full time employment

Which of the following would be the most suitable place for a large public limited company to advertise for a senior director?

• National newspaper

• Job centre

• Staff noticeboard

• Company intranet

When an employee of one organisation is identified and approached by another organisation to fill a vacant position, it is called:

• Labour turnover

• Headhunting

• Staff retention

• Selection