YONO

What is YONO how it is helpful to customer?

• You Only Need One

• It is Omni channel platform

• It is a mobile apps providing banking facilities

• All the above

Who are the eligible customers under YONO?

• Resident Individual, aged 18 years and above

• Should be literate

• Only customer who are availed RINB are eligible.

• Both a&b

How many Digital Savings Account will be permitted for a mobile number?

• One

• Two

• Three

• Four

Who are the Target Customer under YONO?

• Individuals possessing smartphone/ iOS devices/tablet/PC.

• Individuals not having a bank account but prefer to do cashless transactions.

• Aged 18 years and above, who are tech-savvy.

• All are above.

What is the significance of Funds Transfer in YONO?

• Process is designed as a simple 3 clicks journey

• Integration of latest technology features like UPI and QR Code for convenient fund transfers are also incorporated.

• Smart search functionality to search beneficiary, IFSC code has been made available for superior customer experience.

• All the above.

Which of the following is not a significance of Relationship view in YONO?

• The one view of customer's all existing relationships with SBI Group.

• Information related to customers various accounts, as well as information on Insurance, Mutual Fund, Credit Cards and Cap Securities will also be available in one place going forward.

• All multiple CIF linked accounts are viewed at one place

• The one view of customer's all existing relationships with SBI Group.

What is Spend Analyzer in YONO?

• Analysis and graphical representation of spending pattern of the customers in an account for a particular period.

• Analysis and graphical representation of spending pattern of the customers in Credit Card for a particular period.

• This can help customer in understanding spending behaviour, better financial planning and budgeting.

• A and C

How Chatbot will help the customers in YONO?

• It is A.I (Artificial Intelligence) powered Digital Virtual Assistant.

• Chatbot uses NLP (Natural Language Processing) capabilities to understand human text and respond. It is envisioned to be a virtual customer support engine.

• It is implemented for providing information to customers on YONO platform's features and services.

• All the above.

What is OMP Online Marketplace in YONO?

• OMP is a platform where one can access the world of online products anywhere, anytime.

• The user can browse a large range of products and services offered by various e-Commerce partners, avail exclusive discounts and offers across categories and avail financing facility from SBI.

• Customers can login with their Internet Banking credentials on the YONO app/portal and access the 'Shop' & 'Book and Order' sections of OMP.

• All the above.

How, Goal Based My Dreams is going to help customers in YONO?

• This is a facility for creating a basket of savings by the customer for a certain goal.

• Customer will be allowed to set more than one Goal also. Initially, we will allow the user to open an online e-RD account.

• For creating a new and/or linking of existing products like fixed deposits or mutual fund investment products to a dream is proposed with flexibility in nature.

• All the above.