ISM CYK #2 7_1_2018

Aiesha wants to restrict TV in his child's room after 9pm. What tool can you use to assist her w this restriction?

• CIC TOOL

• How to by function tool

• Screw driver

• Data Calculator

My Sports Tool article in MyCSP tells you everything except

• Streaming allows you to watch your favorite team anywhere

• You can access games live on your smartphone, tablet, or computer/laptop

• You can set your DVR remotely from your mobile devic

• You can see an entire game in less than 60 minutes on REDZONE on your mobile device

The following are true regarding PPV Events

• PPV rental expiration policy does not apply to PPV events.

• Rental period ends when event ends.

• Authorization does not apply the same way to PPV events

• 24 or 48 hour rentals are available so customers can re-watch events.

Kiara said ATT offers all these things, which one is she wrong about???

• Customers can purchase any smartphone on AT&T Next or AT&T Next Every Year. There is no specific device brand

  purchase required for offer eligibility.

• AT&T Unlimited Plus and AT&T Unlimited Choice plans include a Video Loyalty Credit on eligible TV service Packages

  and Cinemax is included at no charge

• AT&T wireless customers can get entertainment their way. Plus, postpaid mobility customers can get Full screen free for a year

• Only AT&T has the nation’s best data network.

Martin goes to Mexico all the time. He likes the Unlimited plus plan because it offers

• Unlimited talk, text, and use of plan data in the U.S., includes Mexico and Canada.

• No roaming charges for Mexico and Canada.

• AT&T's fastest data speeds available.

• 15GB Mobile Hotspot per line on smartphones and tablets.

• Free Popeye's 5 piece meal

Louis is an AT&T mobility and DTV customer who transfers large files from her laptop to PC and wants to make sure

he has the best resolution when streaming videos on large screens. He isn't sure which AT&T unlimited plan is the best fit for him. According to the AT&T Unlimited Plans (Plus and Choice) Hub – Consumer in MyCSP, the best plan for Louis would be:"

• AT&T Choice Plan +

• AT&T Unlimited Plus

• AT&T Choice Plan

• Obama Phone

Shaila loves new technology and always wants the latest and greatest. She is purchasing the new iPhone and isn't sure which AT&T Next plan is the best for her.

According to the AT&T Next and AT&T Next Every Year Offer Details in myCSP, the best plan for her is

• The AT&T Next plan

• The AT&T Next Every Year plan

• The AT&T Mean Mug

• The Bundle Buster

According to the Mobile Share Advantage (MSA) Offer Details in myCSP the Mobile Share Advantage Plan is a good fit as

there is (select all that apply):"

• Sharable data.

• No data overage charges.

• Limited talk and text (domestic calling area).

• Rollover data.

• Unlimited texts from the U.S. to over 120 countries.

You use the Mobile Share Comparison

Tool (MSCT) article in myCSP to pull up MSCT and look at the proposed plan for his family. You explain to Mr. Peacock that youhave a tool that can propose a mobility plan based on current usage, but..

• It is possible the Mobile Share plan comparison will be less than the most recent month of

• The system displays available plans based on customer eligibility.

• Customers must have one complete bill cycle post on their unified bill.

• The tool is based on six-month average usage and you only have less than one month of usage.

According to the AT&T Smart Limits in myCSP. You can..(select all that apply)

• Limit cellular data use during specific times of day or night.

• Set Wi-Fi Reminders.

• Turn internet off after dark

• track the location of data users