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Direct Sales Review

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10th Grade

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Direct Sales Review
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15 questions

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1.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

Which of the following is another name for Preferred Broadband Provider? select all that apply

OOF Broadband

3rd Party Internet

3rd Party Services

OOF Internet

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is NOT listed under Discovery in Bundle Builder?

current mobility provider

favorite TV show

number of smartphones

current entertainment provider

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What does PCA mean in Opus?

personal coverage area

problem change application

personal course of action

, password call acceptance

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is NOT an AT&T Preferred Broadband Provider?

Windstream

HughesStream

Cincinnati Bell

Frontier

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following is considered a best practice for scheduling DTV and Preferred Partner BB?

schedule DTV installation as soon as possible

schedule DTV installation within 14 days of the order,

schedule DTV installation as close as possible to the Preferred Partner BB installation,

schedule DTV installation on a Saturday

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the maximum number of HD programs U-verse customers who also have AT&T 1000 internet can record at one time?

eight

six

four

three

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following U-verse packages will NOT allow customers to watch TV on the go using the AT&T U-verse App?

U400

U300

U200

U100

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