Cricket Compliance: Phone Payment Plan

What is the minimum cost for a leased device?

• $49.99

• $149.99

• $200.00

• $19.99

Up to how many devices can be leased on new account at one time?

• 5

• 4

• 3

• 1

How many days after purchase does a Customer have to return a device inside the store?

• 7

• 6

• They can't return it once leased

• They have to call progressive

Is progressive available in all 50 states?

• NO

• Yes

• It should be

What is type of ID's can we accept? Choose all the apply.

• Passport

• Drivers liscense

• Military ID

• School ID

If a customers lease won't print what do we do?

• Stop the transaction and call progressive.

• Continue they can get one on their own.

• Keep going and tell them we will help them get one later.

• Stare blankly at the customer and smile.

What is not acceptable for us to discuss with the customer about Progressive leasing?

• 90 day early buy out option.

• Customer will own the device after make all payments.

• Initial lease payment is $49.99.

• The Terms and Conditions

A customer comes in and wants to purchase 5 lines using the PPP. How many of those devices must be $149.99?

• One device must be $149.99

• All devices must be $149.99

• Two devices must be $149.99

• None of the devices must be $149.99

What are the monthly payment options for Progressive customers?

• Weekly

• Bi-weekly

• Monthly

• Never have to make another payment on the device.

Can a clover trade up value be used towards the initial lease payment?

• Yes

• No

• Only toward accessories and phones not leased.