What is the interest rate for PAPL?

Interest rate will be fixed at 560 basis points over 1 year MCLR

Interest rate will be fixed at 260 basis points over 1 year MCLR

Interest rate will be fixed at 360 basis points over 1 year MCLR

Interest rate will be fixed at 460 basis points over 1 year MCLR

On Yono app and portal, for PAPL, do I have to visit the Branch for applying the loan?

No visit is required, this loan is made available to you through YONO

Two times requires for documentation and disbursement.

Three times requires for application, documentation and disbursement.

How do I earn Reward Points in YONO?

Transactions on YONO app/portal Only

What is Regular Savings Account?

OVD based account opening by Branch

e-KYC based account opening with OTP by customer

e-KYC based account opening by branch YONO portal

Opening account wihtout branch intervension

Which one of the following is not mandatory for customer for opening Regular Savings Account?

Resident Individual, aged 18 years and above

Possess an Aadhaar card, with complete address

Possess a valid mobile number and email ID

Which of the following is not true regarding ATM Debit Card Management through YONO App and Portal?

However, customer can not block Debit Card(s), linked to his/ her Account in Yono

Debit Card issued to customer can be activated for performing transactions with a single click and single field to input (Card number).

Customer is allowed to manage Debit Card Under ‘Manage Usage’ option, customer can ‘Enable/Disable’ Debit Card transactions.

Under ‘Manage Limit’ option, customer can change the Debit Card and POS/e-Commerce limit.

Which of the following statement is not correct regarding TRAIN TICKET BOOKING FEATURE integration of IRCTC to provide end to end train ticket booking facilities to its YONO customers.

Customers will not be charged for convenience fee

Customers visiting “Train Booking” under Book and Order” section

Customers can also cancel tickets and file TDR for tickets booked through YONO

Seat Availability will be displayed upfront for top three trains for the chosen class by default in Yono

Which of the following is not a benit for SBI customer in YONO?

Exclusive Reward points, Cash Back (wherever applicable) etc., on using any bank or financial Payment instruments.

Exclusive deals from our e-Commerce partners only for SBI Customers

Bank Offers/Discounts applied only when SBI payment instruments is used for payment.

Customized financing options offered by SBI (For e.g. Pre-Approved Personal Loans).

Mr.X is YONO customer wants to close the account. How Can he close the Digital Savings Account ?

Customer himself can close through Reference No.

What is timing for opening/creating a fixed deposit in SBI Yono? Is there a cut off time/period?

from 8:00 AM IST to 8:00 PM IST

from 9:00 AM IST to 9:00 PM IST

from 10:00 AM IST to 10:00 PM IST

from 11:00 AM IST to 11:00 PM IST

On Yono app and portal, while funding the dream, where can I check the interest rate offered by bank?

Rate of interest offered on your dream on the review page

Thre is no option to view rate of interest

Thre is an option to view rate of interest through info.sbi in YONO

Thre is an option to view rate of interest through bank.sbi in YONO

On Yono app and portal, what will be pre closure penalty on closing the dream?

Preclosure penalty will be similar to what is applied in the premature closure of RD

Preclosure penalty will be similar to what is applied in the premature closure of TDR

Preclosure penalty will be similar to what is applied in the premature closure of STDR

Preclosure penalty will be similar to what is applied in the premature closure of PAPL

On Yono app and portal, what is the minimum amount for a Tax Saver fixed deposit?

INR 1000 and INR 10,000 for senior citizens

INR 2000 and INR 10,000 for senior citizens

INR 3000 and INR 10,000 for senior citizens

INR 5000 and INR 10,000 for senior citizens

On Yono app and portal, what is the maximum amount for a Tax Saver fixed deposit?

INR 1,50,000 lakhs in a financial year

INR 1,00,000 lakhs in a financial year

INR 150000 and INR 200,000 for senior citizens

INR 150000 and INR 500,000 for senior citizens

Which one of the following is not true in terms of TDS deducted on deposit account opened on Yono app and portal?

TDS may not be deducted on interest accrued but not yet paid at the end of the financial year i.e. 31st March of the year.

TDS has to be deducted every time the bank pays/reinvests interest during the financial year.

TDS is also deducted on interest accrued but not yet paid at the end of the financial year i.e. 31st March of the year.

If the interest is not sufficient to meet the TDS amount, then the bank will recover the balance amount from the principal of fixed deposit.

Which of the followng is not correct in terms of revised Regular Account using OVD of YONO?

The handwritten account opening form CDIF is required to be obtained

Data will be filled in directly on YONO customer service portal

The customer will review the data in the CDIF and sign it

OVD to be verified by an official against respective originals, and needs to be self - attested by customer

Which of the following document is not required to send DAC for Regular Account of YONO?

The handwritten account opening form of customer

The physical copies of the OVD documents duly attested

Pre Printed Terms and Conditions Letter

Which of the following is not the feature of Chatbot in YONO?

It is implemented for understanding human voice and respond.

It is A.I (Artificial Intelligence) powered Digital Virtual Assistant.

Chatbot uses NLP (Natural Language Processing) capabilities to understand human text and respond.

It is envisioned to be a virtual customer support engine.

Which of the following is not the feature of Goal Based My Dream in YONO?

Customer can create fixed deposits or mutual fund or equity investments in d-mat to a dream now.

This is a facility for creating a basket of savings by the customer for a certain goal.

Customer will be allowed to set more than one Goal also. Initially, allow the user to open an online e-RD account.

Customer can name the dream and upload an image of his dream.

Who can't able to access YONO?

New customer who opens SB Account in Branch.

Existing Customer by using their internet banking credentials.

Existing customer using ATM card details.

New customer who opened Insta or Digital or Regular Account.

Which of the following is not true regarding infrastructure compatibility for a customer to download YONO?

Operating system requirement for Android devices (mobile/tablet) – Android version 5.0 and above.

Operating system requirement for Apple devices (mobile/ipad) – iOS 8.0 and above.

Internet Connection: Cellular (3G/4G) or Wireless (1Mbps and above).

Rate of Interest for Pre-Approved Xpress Credit Loan in YONO?

Rate is basing on TU CIBIL Score

Rate of Interest for Pre-Approved Pension Loan in YONO?

Rate is depends upon TU CIBIL Score

YONO -80

Instructional Technology

Professional Development

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65 questions

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MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mr. X wants to open Digital SB Account. His SBI Yono app doesn’t create an account. Procedure stopped, whome he can contact for support?

1800111101

1800011101

1800001101

1800111100

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who are not able to open Digital Savings Account?

Resident Indian individual

Above age of 18 years

Holding valid Aadhaar and PAN Card

NRI

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mr. X is having Digital SB account. He wants to open an RD account through YONO App. what is the minimum period for an online recurring deposit?

6 months

12 months

24months

36 months

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where can a customer directly contact SBI to resolve YONO related issues by mail to

support.yono@sbi.co.in

feedback@sbi.co.in

support@sbi.co.in

feedback.yono@sbi.co.in

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

On Yono app and portal, what are the charges for RD pre-mature closure?

As per applicable rules for the Term Deposits

RD at 0.50% below the rate applicable

RD at 0.75% below the rate applicable

RD at 1.00% below the rate applicable

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

On Yono app and portal, Penalty in case of delay in payment of installment of RD of 5 years or less shall be

Rs 1.00 for every Rs 100 per month

Rs 1.50 for every Rs 100 per month

Rs 2.00 for every Rs 100 per month

Rs 2.50 for every Rs 100 per month

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mr.X having registered YONO customer wants create RD. On Yono app and portal, what is the maximum period for an online recurring deposit?

36 months

60 months

120 months

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YONO -80

Mr. X wants to open Digital SB Account. His SBI Yono app doesn’t create an account. Procedure stopped, whome he can contact for support?

Who are not able to open Digital Savings Account?

Mr. X is having Digital SB account. He wants to open an RD account through YONO App. what is the minimum period for an online recurring deposit?

Where can a customer directly contact SBI to resolve YONO related issues by mail to

On Yono app and portal, what are the charges for RD pre-mature closure?

On Yono app and portal, Penalty in case of delay in payment of installment of RD of 5 years or less shall be

Mr.X having registered YONO customer wants create RD. On Yono app and portal, what is the maximum period for an online recurring deposit?

Mr. X is YONO account holder want to know, where can he enquire about my loan account balance?

On Yono app and portal, How Can I view TDS enquiry details?

On Yono app and portal, what is the minimum amount offered under PAPL?

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