Biz Com Chapter 1

Biz Com Chapter 1

9th - 12th Grade

37 Qs

quiz-placeholder

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Biz Com Chapter 1

Biz Com Chapter 1

Assessment

Quiz

Business

9th - 12th Grade

Easy

Created by

Kelsey Johnston

Used 2+ times

FREE Resource

37 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The social setting is not a factor of the message environment

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Gestures, facial expressions, and posture are examples of nonverbal symbols.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Factors such as education, opinions, and emotional states do not affect how a receiver interprets a message.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Feedback is not important in helping a sender determine whether a message was understood.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Goodwill is a positive feeling or attitude toward others.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Poor lighting and uncomfortable seating are examples of internal communication barriers

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Filling orders correctly is not important for keeping customers satisfied and ensuring future orders.

True

False

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