A text message is a form of written communication.

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• false

Employers rank teambuilding skills at the top of the list of potential employees. A "must have" skill.

• true
• false

Knowing your audience and understanding how they need to receive information is effective verbal communication.

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• false

Employers are impressed by a job candidate who answers questions with a one-word answer.

• true
• false

A smile can be a form of enthusiasm and a positive attitude.

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• false

Enthusiasm and a positive attitude demonstrate a willingness to listen, learn, and try new things.

• true
• false

A positive and enthusiastic attitude has a negative effect on workspace success.

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• false

Many employers would rather provide job skills training to an enthusiastic, but inexperienced worker, as opposed to a candidate who has a perfect skill set but a less-than-positive attitude.

• true
• false

Enthusiasm comes across as someone who don't not want to work and is not willing to do what it takes to get the job done.

• true
• false

A negative attitude helps employees go above and beyond to get along with co-workers and managers.

• true
• false