AQA Business Studies- Operational Decisions

What is an advantage of setting an operational objective?

• Setting an operational objective ensures that the business makes a profit

• Setting an objective means the business can achieve it's mission statement

• Setting an objective means the business will produce more

• Operational decisions become more focused, as the decisions are made based on achieving these objectives

Select 3 objectives that should be used to review and assess the performance of the production department:

• Efficiency

• Employee Satisfaction

• Costs

• Quality

• Profitability

Select 2 external factors that can influence operational objectives:

• Nature of the product

• Availability of resources (i.e. staff and stock)

• Competitor performance

• Changing customer needs

• Other internal departments

Which type of objective is not suitable for the operations/production department:

• Innovation

• Flexibility

• Dependability

• Sales Revenue

• Environment

Which method of production does this definition describe:

"Production of one-off items by skilled workers"

• Job Production

• Flow Production

• Batch Production

• Cell Production

• Lean Production

Which method of production does this definition describe:

"Mass production on a continuous production line with division of labour"

• Job Production

• Flow Production

• Batch Production

• Cell Production

• Lean Production

Which method of production does this definition describe:

"Production of small batches of identical items"

• Job Production

• Flow Production

• Batch Production

• Cell Production

• Lean Production

Which method of production does this definition describe:

"Production divided into sets of tasks, each set completed by a work group"

• Job Production

• Flow Production

• Batch Production

• Cell Production

• Lean Production

Which method of production does this definition describe:

"Streamlined production with waste at a minimum"

• Job Production

• Flow Production

• Batch Production

• Cell Production

• Lean Production

How could a company increase the added value of one of it's products? Multi-answer

• Improve the quality of the product

• Offer a dependable and speedy service

• Increase product advertisement

• Reduce costs of raw materials

• Improve employee working conditions