Communication Skills for the Real World

What is effective communication?

• saying anything that comes in to your mind

• raising your voice in anger

• acting empathic

• gather your thoughts and then communicate

What is verbal communication?

• remaining quiet

• body language

• communicating through words

• communicating with sign language

The raising and lowering of the voice is _____.

• tone of voice

• passive-aggressive personality

• non-verbal communication

• pitch

_____ can also be referred to as inflection.

• personal space

• eye contact

• tone of voice

• pitch

_____ is how high or deep a voice is.

• verbal communication

• emphasis

• co-worker

• pitch

_____ is how loud or quiet a voice is.

• posture

• verbal communication

• volume

• assertive

The placing of more impact on certain words is called _____?

• emphasis

• pitch

• tone of voice

• eye contact

_____ involves messages communicated through body movement.

• verbal communication

• nonverbal communication

• elders

• pitch

Looking at someone while communicating is called _____.

• tone of voice

• co-worker

• eye-contact

• posture

This can indicate a person's mood and can be misinterpreted.

• tone of voice

• posture

• personal space

• passive-aggressive personality