Topic 2.3 Making operational decisions

Designed and made for the individual customer?

• Individual

• Differentiation

• Bespoke

• Hand-made

Using machinery or robotics to jobs instead of using people to do them?

• De-skilling

• Automation

• Human skilled

• Robotics

The proportion of revenue left over after costs have been deducted?

• Profit margin

• Profit

• Percentage of income

• Sales revenue

A situation where average costs fall as a business increases the amount of product that it produces, distributes and sells?

• Economies of scale

• Economies of range

• Economies of sales

• Economies of margin

Time when a person or machine is not producing anything?

• Uptime

• Downtime

• Redundant

• Economies of scale

When every example of a product is exactly the same as the others?

• Similar

• Standardised

• Differentiation

• Prototype

How much it costs to make each product or service, taking into consideration all the variables?

• Cost of production

• Cost per kilogram

• Cost per unit

• Cost per item

The management of the flow of goods and resources through the production process?

• Supply chain management (SCM)

• Supply chain (SC)

• Supply chain resources (SCR)

• Supply chain manufacturing (SCM)

The process of managing a business's major purchases, from raw materials to delivery vans?

• Purchasing

• Manufacturing

• Procurement

• Production

Costs paid by a business that change depending on how many products or services the business sells?

• Fixed costs

• Variable costs

• Total costs

• Total fixed costs