cpni/pii

Data about customers' use of telecommunication services, including call detail records−service area, call type, phone numbers, city and country called or texted, date and time, and duration of a call or text

• CPNI

• PII

Can be used to identify, contact, or locate a person

• CPNI

• PII

_____________ is masked on the verification screen in QuikView and Samson

• CPNI

• PII

After an account is verified, CPNI is visible within the account

• TRUE

• FALSE

T-Mobile protects __________________ information associated with customers' accounts−including bank information, birth dates, Driver License numbers, and Social Security numbers.

• CPNI

• PII

In disclosing CPNI & PII, never release :

• Authorized User names

• Billing account names

• Contact name and number

• Credit card or bank account numbers

• Customer PIN/Passcodes

In disclosing CPNI & PII, never release :

• Birth dates

• Call/data detail: phone numbers, dates/times, city/country of calls/texts

• Call forwarding phone numbers

• SIM unlock code

Account numbers

• Release after account verification

• Never release

Billing/shipping address & any other addresses on account

• may be confirmed after verified customers provide first

• Release after account verification

Social Security Numbers

• CPNI

• PII