cpni/pii
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20 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Data about customers' use of telecommunication services, including call detail records−service area, call type, phone numbers, city and country called or texted, date and time, and duration of a call or text
CPNI
PII
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Can be used to identify, contact, or locate a person
CPNI
PII
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
_____________ is masked on the verification screen in QuikView and Samson
CPNI
PII
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
After an account is verified, CPNI is visible within the account
TRUE
FALSE
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
T-Mobile protects __________________ information associated with customers' accounts−including bank information, birth dates, Driver License numbers, and Social Security numbers.
CPNI
PII
6.
MULTIPLE SELECT QUESTION
1 min • 1 pt
In disclosing CPNI & PII, never release :
Authorized User names
Billing account names
Contact name and number
Credit card or bank account numbers
Customer PIN/Passcodes
7.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
In disclosing CPNI & PII, never release :
Birth dates
Call/data detail: phone numbers, dates/times, city/country of calls/texts
Call forwarding phone numbers
SIM unlock code
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