Chapter 5 Customer Service

Chapter 5 Customer Service

10th Grade

16 Qs

quiz-placeholder

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Chapter 5 Customer Service

Chapter 5 Customer Service

Assessment

Quiz

Other

10th Grade

Medium

Created by

Jala Bergeron

Used 4+ times

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16 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A cover letter differentiates you from the competition.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Employable is when a person is looking for a career.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A resume should include a picture of yourself.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Initiative is demonstrating a willingness to work and seek out a new challenge.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A cover letter usually contains how many paragraphs?

1

2

3

1,241,852,091

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A cover letter closes with

your contact information

a call to action

your qualifications

a reference sheet

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An example of planning and organizing is

Demonstrating effective allocation of time

Operating tools and equipment in accordance with procedures

Maintaining a safe environment

Anticipating consequences of decisions

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