Lafayette Day 2

Lafayette Day 2

12th Grade

9 Qs

quiz-placeholder

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Lafayette Day 2

Lafayette Day 2

Assessment

Quiz

Fun

12th Grade

Medium

Used 3+ times

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9 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of the following is listed as under Safety in MST?

AT&T Call Answer

AT&T Get There

AT&T Safe Drive

AT&T Roadside Assistance

2.

MULTIPLE SELECT QUESTION

1 min • 1 pt

.

What is the purpose of MyCSP? Select all that apply

Central resource of the favorite places to eat in each city

Gives directions to all Time Warner buildings

Find out information about The Promise

Central resource for the most accurate and up to date information to resolve and answer customer’s questions.

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the Promise?

Optional

Guide for all customer interactions

Contains 12 Experience Steps

Complicated

4.

MULTIPLE SELECT QUESTION

1 min • 1 pt

Which of the following are smart watches offered by AT&T? Select all that apply

Apple Watch Series 3 GPS+Cellular

LG Watch Urbane 2nd Edition LTE

Samsung Pack 2

IPhone Watch Series 2

5.

MULTIPLE SELECT QUESTION

1 min • 1 pt

What's included in Roadside Assistance? Select all that apply

Towing for mechanical failure

$9.99 per month

Out-of-gas fuel delivery

Lockout assistance and key replacement

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

How much is 6Mbps Internet for customers who are part of Access from AT&T Program?

$15 per month

$10 per month

$5 per month

$8 per month

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Who is the Chairman & CEO of AT&T?

Randall Stephenson

Tony Barton

Jamie Barton

Jason Venable

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