MAN 1107 CH 8 SCC PRETEST

1.       HipHop Music Company assigns workers to departments based on similar skills. Currently, the company has a marketing department, a production department, a finance department, and a human resources department. This suggests that HipHop departmentalizes by:

• tradition
• user group
• process
• function

2.       Dividing tasks into smaller jobs is called:

• departmentalization
• division of authority
• enrichment
• specialization

3.       ________ refers to the process of dividing organizational functions (sales, production, accounting/bookkeeping) into separate units.

• Coordination
• Departmentalization
• Empowerment
• A chain of command

4.       The proven success of specialization lies in the fact that:

• it adds efficiency to the business's operation by identifying tasks that some do better than others
• it is a detractor to others who are thinking about entering your industry because it successfully creates barriers to entry
• it leads to groupthink
• it avoids the pitfalls of division of labor, where workers become removed from thinking conceptually about the business

5.       An organization with only a few layers of management is known as a(n):

• coordinated organization
• tall organization
• flat organization
• leveraged organization

6.       A(n) ________________ is a visual device which shows relationships among people and divides the organization's work.

• corporate tree
• organization chart
• Gantt chart
• Venn diagram

7.       Springfield National Bank organizes its loan operations based on the market served, such as consumer, small business, and nonprofit organizations. Departmentalization based on ________ allows Springfield to better serve borrowers with different needs.

• customer group
• process
• function
• geography

8.       In a(n) _____________ organization, decision-making authority is concentrated at the top level of management.

• centralized
• bottom-up
• decentralized
• inverted

9.       _______________ means that decision-making authority is delegated to lower-level managers and employees.

• Standardized authority
• Specification of authority
• Uniformity of authority
• Decentralized authority

10.   An organization that consists of many layers of management is referred to as a(n) ____________ organization.

• deep
• tall
• flat
• wide