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Sales Chapter 12 and 13 Review

Authored by Jessica Nelson

Business

11th - 12th Grade

Used 23+ times

Sales Chapter 12 and 13 Review
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40 questions

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1.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

A sales goal for a specific period.

Sales quota
Call report
Sales threshold
Call quota

2.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

Personal selling utilizes two-way communication

True
False

3.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

What is step #1 of the sale?

Determine needs
Present product
Approach customer
Build relationships

4.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

What is step #3 to the sale?

Present the product
Overcome objections
Close the sale
Build relationships

5.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

What is step #5 to the sale?

Perform suggestion selling
Overcome objections
Close the sale
Build relationships

6.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

What is step #7 to the sale?

Build Relationships
Determine needs
Suggestion selling
Close the sale

7.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

This type of decision involves a moderate degree of perceived risk

Extensive decision making
Limited decision making
Routine decision making

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