Consumer Services Review

Consumer Services Review

9th - 12th Grade

20 Qs

quiz-placeholder

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Consumer Services Review

Consumer Services Review

Assessment

Quiz

Life Skills

9th - 12th Grade

Medium

Created by

Destiny [HHS]

Used 164+ times

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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important to be persuasive as a consumer services worker?

You want the consumer to buy your product

You have to be the number one sales person

You need to make your company look good

All consumer services workers are tricksters

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Most consumer services careers require what level of education?

elementary

primary

high school

postsecondary

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT one of the 6 consumer rights?

right to safety

right to be heard

right to make careful choices

right to redress

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which consumer right includes being able to have the right to select which services or products they want?

right to safety

right to be informed

right to consumer education

right to choose

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which consumer right allows the consumer to be provided with a way to voice their concerns or complaints about products and services?

right to consumer education

right to redress

right to be heard

right to safety

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It is the consumers responsibility to do which of the following?

use products properly

speak up about likes and dislikes

take action to have a wrong corrected

all of the above

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Stores that have an actual presence in a location where consumers get to examine what they want before buying it and leave with the product in hand is referred to as a

box store

brick and mortar store

online store

specialty store

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