Chapter 3: Professionalism

Combination of trained skills, polite and positive behaviors, and good judgment that a person uses at work.

• morals

• professionalism

• industry standards

• ethics

Comprised of the expectation for cleanliness and neatness in an employee’s appearance every day on the job.

• standards for dress

• dress code

• professional image

• chef dress code

Using each team member’s strengths so that the group has more success working together than working alone.

• teamwork

• team player

• group work

• team assistance

Set of moral values that a group of people holds that help guide the decisions they make, typically based on the principles of honesty, integrity, and respect for others.

• behavior standards

• societal norms

• morals

• ethics

In the business world, these codes set the professional tone and behaviors for employees in an operation and help everyone understand what is considered acceptable or unacceptable behavior.

• workplace ethics

• workplace standards

• workplace behavior objectives

• workplace decision making model

Refers to the great variety of people in today’s world and their backgrounds, experiences, opinions, religions, ages, talents, and abilities.

• demographic make-up

• cultural differences

• diversity

• cultural variety

Generalizations individuals make about particular groups that assume that all members of that group are the same.

• stereotypes

• bias

• prejudice

• objections

General attitude toward a person, group, or organization on the basis of judgments that are unrelated to abilities.

• objective

• prejudice

• bias

• stereotype

Tendency toward a particular perspective or idea based on prejudice.

• bias

• prejudice

• stereotype

• objective

Some things that a group of people may tend to do or feel based on their common shared habits and beliefs, such as religion.

• cultural biases

• cultural tendencies

• cultural stereotypes

• cultural prejudices