GEMPLS MID-TERM/FINAL

Business Ethics • Are defined as: – professional standards of _____________, based on moral principles and values, guiding decision-making processes and actions • Are defined by: – the employer in a “Code of Ethics” or in an ______________ manual

• conduct

• employee

• Job

• Career

Ethical vs. Legal Choices • Ethical choices are made based on __________ principles and values • Legal choices are made according to law • Choices can be legal, yet still be unethical • For example: – Is telling a lie illegal? Is it unethical? – Is using company e-mail for personal use illegal? Is it ___________?

• unethical

• moral

• ethical

• Immoral

Examples of Unethical Business Practices

Discrimination Workplace _________________ Confidentiality breaches Unfair treatment of staff Personal use of company property ____________________maintenance of records

• accurate

• harassment

• inaccurate

• moral

Reasons for Unethical Business Practices • Low morale or lack of care for company • Desire to succeed or _____________ career • Extreme pressure to meet schedules and deadlines • Unrealistic earning expectations set by upper management • Inadequate training, background or _________________ of company policy • Desire to steal from or harm company

• advance

• explanation

• dictatorship

• advancement

Effects of Unethical Business Practices • On businesses: – decrease in profits and drop in stock value – increase in legal proceedings • On employees: – decrease in ____________ and faith in company – decrease in employee morale and job satisfaction – decrease in ________________ benefits based on stock • On consumers: – decrease in confidence in company – increase in prices

• loyalty

• retirement

• bases

• effects

Confidentiality • Occurs when information relating to a company, product or person is not available or disclosed to ________________ individuals • Examples of confidential information found in the workplace include: – research and production of new products or services – _____________ records – customer/client records

• unauthorized

• employee

• moral

• defend

Workplace Politics • Are “games” played in a workplace environment – attempt to achieve _____________, advancement and money – majority are unethical • Are found in every organization • Are impossible for people within the organization to avoid • For example: – stealing ideas from colleagues and presenting them as your own for a raise or promotion

• colleagues

• status

• boss

• employee

Workplace Politics • Should be dealt with by remembering and _____________ by your moral principles and values • Are often addressed in a company’s “Code of Ethics” or employee manual and should never ___________ company policies to remain ethical

• abiding

• break

• options

• non-options

Ethical Decision-Making Process ____________ the problem List all possible alternatives and the consequences of each Select the best choice ____ on your decision Evaluate your decision

• Define

• Act

• Complete

• Non compliance

Define the Problem • Devise an accurate problem definition – exclude irrelevant and __________________ information • Be as __________ as possible

• unimportant

• exact

• multi-level

• process