Leading Unit Review- Management

One of the differences between managers and leaders is that managers focus on visions, missions, goals, and objectives, and leaders focus solely on productivity and efficiency.

• True

• False

Managers with better listening skills are rated as better managers by their employees and are much more likely to be promoted.

• True

• False

In general, extrinsic rewards are more important to workers than intrinsic rewards.

• True

• False

Relatively stable characteristics such as abilities, psychological motives, or consistent patterns of behavior, form the basis for the ___________________ theory of leadership.

• situational

• behavioral

• trait

• expectancy

• path-goal

Which of the following is the best leadership style for all situations?

• team management

• middle of the road management

• authority-compliance

• country-club management

• none of these

Fiedler's contingency theory assumes:

• leaders are effective when their work groups perform well

• leadership styles cannot be matched to the proper situation

• leaders can change their leadership styles to fit the situation

• favorable situations permit leaders to influence group members

• leaders should be judged according to how they perform--not how their subordinates perform

Which of the following is NOT one of the four leadership styles identified in the path-goal theory of leadership?

• directive

• supportive

• participative

• powerful

• achievement-oriented

Transactional leaders:

• reward followers for good behavior and punish followers for poor behavior

• help followers see how their jobs fit with the organization’s vision

• pay special attention to individual needs by creating learning opportunities

• motivate followers by providing them with meaningful and challenging work

• all of these choices are correct

_________________________is the tendency to overestimate our value by attributing successes to ourselves (internal causes) and attributing failures to others or the environment (external causes).

• Closure

• A defensive bias

• A self-serving bias

• The fundamental attribution error

• Overreward

_________________________ is a kind of one-on-one communication used by managers to improve an employee's on-the-job performance or behavior.

• Downward guidance

• Coaching

• Counseling

• Leading

• Supportive supervision