14 & 17 review marketing

14 & 17 review marketing

Assessment

Quiz

Created by

Autumn Sprys

Life Skills

9th - 12th Grade

17 plays

Medium

Student preview

quiz-placeholder

23 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A sale is completed at the time the customer makes a purchase.

true

false

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

first contact with the customer when the salesperson gets the customer’s attention and creates interest in the product.

demonstration

follow up

preapproach

approach

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

a personalized presentation of the features of the product in a way that emphasizes the benefits and value to the customer

demonstration

follow up

preapproach

approach

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

the step in the sales process when the customer makes a decision to purchase

demonstration

follow up

close

approach

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Offering additional products and services after an initial sale in order to increase customer satisfaction is known as __________

demonstration

suggestion selling

close

following up

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The step in the selling process in which the salesperson answers the customer's questions is often referred to as __________.

demonstration

suggestion selling

overcoming objections

following up

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The difference between the cost of the product and the selling price is known as

breakeven point

gross margin

fixed costs

profit

Explore all questions with a free account

or continue with
Microsoft
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?