Lyft Driver

Express Drive: When does a rental week start?

• Monday 5:00am

• When driver picks up vehicle

• Sunday 5:00am

• When driver signs up for express drive

What do you need to be eligible to recieve an Amp?

• Driver has reached Gold tier

• Driver has to reach Silver tier

• Be in a city where Amp is available

• Have updated shipping address

• Sign up for Lyft

Where do drivers go to find their earnings for the week?

• Driving History Tab

• Earnings Tab

Drivers can schedule returns in the Driver Portal and return at any time.

• True

• False

Drivers should be informed that Hertz credit may take up to __________

• 1 weeks

• 4 weeks

• 8 weeks

• 2 weeks

Rental toll charge includes all tolls. Tolls that occured during rides and personal use as well.

• False

• True

Where can we locate a driver’s sign-on bonus code and approval timeframe?

• Coupons Tab

• Payouts Tab

• Drivers Summaries Tab

• Applicant Tab

In TOM: Notes must ALWAYS start with _______ or ______ ______

• Bonus or incentive

• Bonus or Bonus exception

• Hi or Hello

• Solution or reason

If a driver is switching to one of these regions, Compliance involvement is required. (One wrong all wrong)

• MIA, FLL, NYC, ABI, ACV

• BKN, CHI, MSY, PDX, SEA, TAC and any region and Canada

• LGU, CHI, SEA, BKN, TAC, MSY and any region in Canada

• California, Colorado, Louisiana, Georgia

Drivers may express an issue with an Amp including which ones of these?

• Amp Stolen

• Connectivity and pairing issues

• Battery

• Bluetooth and sound issues

• Overheating