English 11- unit 9

The hotel staff is friendly and ____.

• A. unhelpful

• B. courteous

• C. discourteous

• D. impolite

We are proud our ____ staff, who are always friendly and efficient.

• A. well-done

• B. well-appointed

• C. well-behaved

• D. well-trained

EMS stand for ____.

• A. Electronic Mail Service A. Electronic Mail Service

• B. Express Mail Service

• C. Economic Mail Service

• D. Environment management Service

If someone want to send a document and does not want to lose its ____ shape, facsimile service will help you.

• A. beginning

• B. last

• C. original

• D. recent

People can buy daily ____ in many local post office in early morning.

• A. newspapers

• B. books

• C. postcards

• D. letters

All post offices in Viet Nam are equipped with advanced ____.

• A. knowledge

• B. machines

• C. science

• D. technology

Fax transmission has now become a cheap and ____ way to transmit texts and graphics over distance.

• A. inconvenient

• B. convenient

• C. uncomfortable

• D. comfortable

If you ____ to your favourite newspapers and magazines, they will be delivered to your house early in the morning.

• A. buy

• B. book

• C. pay

• D. subscribe

Post offices offer a special mail service which is called ____.

• A. ESM

• B. EMS

• C. SEM

• D. MES

Your EMS mail will be ____ in the shortest possible time.

• A. provided

• B. delivered

• C. taken

• D. caught