Communication Quiz Lessons 1&2

What are two of the essential actions required for communication to take place?

• Speaking and listening

• Listening and comprehension

• Talking and rambling

Which of the following behaviors should be avoided during communication?

• Turning away from distractions

• Finishing another person's sentences

• Maintaining good eye contact

How may maintaining good eye contact be perceived during conversation?

• Misunderstanding

• Interest

• Distraction

Which of the following tips should be followed during conversation?

• Interrupt the speaker with your own story

• Looking away from the speaker often

• Neither a or b

Which of the following would be considered appropriate body language during communication?

• Make appropriate expressions

• Keep good eye contact

• Both a and b

Which of the below tips will help you remember oral (verbal) instructions?

• Write them down

• Repeat them back to the speaker

• Visualize each instruction

• all of the above

Which key strategies can be used to ensure you get your point across during conversation?

• Be genuine

• Yell really loudly

• Slam your fist on the podium

Which of the following appears to introduce an open-ended question?

• Can you explain...

• Is it raining?

• Did you see...

Which of the following question types usually has a one-word answer?

• Open ended

• Closed ended

Which of the following question types require detailed answers?

• Open ended

• Closed ended