Business Mang. Ch 2

In order to make good business decisions, a company may gather business research from

• government organizations

• universities

• trade associations

• none of the responses

• all of the responses

Top-level managers are responsible for the daily activities of the employees.

• True

• False

Moving from the role of co-worker to the role of boss is an easy change.

• True

• False

Studying and evaluating the results of a solution is part of

• the controlling function for managers

• the decision-making process

• the last step of selecting the best solution

• All of the responses

The best way to determine the problem after a symptom has been identified is to

• guess

• ask questions

• hope the problem goes away

• all of the responses

How employees feel about their jobs affects their performance

• true

• false

An effective way to test one or more solutions is to

• ask employees to identify the problem

• choose the least expensive solution

• conduct an experiment

• wait to see if the problem disappears

Supervisors have little control over the day-to-day activities of a business

• true

• false

A company spends much time fixing errors it is likely that the supervisors are not effective in

• quality control

• time management

• communication

• evaluation

Although they were once common, formal training programs for supervisors are rare.

• true

• false