
unit 15-17
Quiz
•
Computers
•
University
•
Hard
Used 12+ times
FREE Resource
66 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What stage comes first when planning a new system?
Design test data results
Configure software interface
Implement maintenance schedule
Analyse users’ needs
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What do you think is the key piece of advice for anyone dealing with a complaint?
· Refer the problem to a more senior person.
· Document everything.
· Leave it alone and it will go away.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the best way to let a client know how their complaint has been resolved?
· By telephone
· By writing
· Face to face
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The primary source of information when it comes to installing, configuring and testing a component is
· Website
· Search the internet
· Manual installation
· Word of mouth
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If you are using Red Hat or Mandrake, for your operating system, the cards and hardware components must be supported by a ……….. To be automatically detected
· Unix kernel driver
· Linux kernel driver
· MAC shell driver
· Linux shell driver
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
PnP capabilities is shorten for
· Play and powered system
· Plug and play system
· Plug and powered system
· Play and plug system
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In this approach your computer will boot from CD and fix the defected files
· PXE installation
· Image installation
· Repair installation
Custom installation
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