UTS English For Hotel

Can someone brings my bag to my room?

• Sure, I’ll get someone to do that right away

• Sure, I’ll get the bags into your room

• Are you going to take the bag yourself?

• No., you cannot

He/she, the person who gives a key to the guest is ............

• Waiter

• Room boy

• Receptionist

• Reservation

Mr. Clark want to make a wake up call. Then he must inform the ..............

• Room service

• Housekeeping

• Room boy

• Front desk

The section in front office department who incharge and responsible for lost & found is ...........

• Reservation

• Concierge

• Front desk

• Receptionist

May I ........ the order to avoid a mistake

• Check

• Take

• Get

• Repeat

The guest need to order wine, but the guest has to meet some one knowing about wine world

• Room boy

• Room service

• Somalier

• Waiter

Mrs. rose would like to replace her bed sheet. Then she needs to ask the ............ to change it

• Room service

• Bellboy

• Telephone operator

• Room boy

Excuse me, Sir. I’d like to order special menu for tonight. What can you suggest?

• Our suite room has a good facilities

• If i may suggest you to have a rack of lamb and a glass of shiraz wine tonight

• I suggest you to have a mini bar in your room

• All above answers are not correct

How much.........per night?

What about Deluxe room?

• Rate

• Price

• Cost

• Charge

Excuse me sir, how can I get order in room service?

You may please ..... 90 to get a room service order, ma’am

• Dial

• Phone

• Contact

• Call