E12 Chapter 1 - Part 2 study guide

Language is/ consists of:

• a system of symbols and rules that make it possible for people to communicate and understand one another.

• a way to effectively interpret verbal messages.

• words, sounds, visual images, or even gestures that represent concepts, thoughts, concepts or experiences.

• able to be encoded and decoded.

Nonverbal communication is:

• gestures, eye contact, body language, posture.

• an communication other than written or spoken language that creates meaning for someone.

• The words we choose to communicate with.

• uncomfortable so it is often not used in communicating.

A person who is "other-oriented" can be described as:

• a good listener; a person who receives the whole message.

• a person who is often off task and doesn't focus on the goal.

• focused on the needs, desires, motives and goals of others while communicating.

• a person who is always looking for a new and unique way to lead.

Ethics are:

• a way of adapting to another person's personality to effectively communicate.

• the principles that define a group of more than 20 but less than 150 people of similar interests and beliefs.

• The beliefs, values and moral principles by which we determine what is right and wrong.

Impersonal Communication is:

• verbal and nonverbal message transaction that occurs among three to about 15 people who share a common purpose or goal.

• communication that occurs when people are treated as objects, or when others respond to people's roles rather than to who they are as unique people.

• communication that occurs between two people, both acting as senders and receivers.

• communication that happens within oneself through encoding.

Group Communication is:

• verbal and nonverbal message transaction that occurs among from three to fifteen people who share a common purpose or goal.

• communication that occurs when people are treated as objects, or when others respond to people's roles rather than to who they are as unique people.

• communication that occurs between two people, both acting as senders and receivers.

• communication that occurs withing oneself as an encoder.

A team is defined by:

• a coordinated group of individuals.

• collaborating to achieve a specific, common goal.

• being more structured than a group.

• being more organized than a group.

Public Communication is:

• communication that occurs when the speaker addresses a gathering of people with the intent to inform, persuade or entertain them.

• the process of discovering the available means of persuasion in a given communication situation.

• the process of sending and receiving messages to a group of similar-minded individuals.

• communication between groups of approximately three to fifteen individuals completed by transactional communication.

Rhetoric specifically aims to:

• discover the available means of persuasion in a given communication situation.

• utilize ethos, pathos, and logos.

• requires one to persuade through focusing on how to design and deliver messages, and evaluate the messages of others.

• Ask an unanswerable question.

Define situational leadership.

• an approach to leadership that views leadership as in interactive process that links a particular style of leadership with such factors as culture, time limitations, group members personalities, and the work the group needs to do.

• The process of influencing others to see the future in new ways.

• A style of leadership in which the leader explicitly views himself or herself as being of service to the group or team.