CHAPTER 1 MGT162

All the answers below is the functions of management except...

• Planning

• Organizing

• Analyzing

• Controlling

How many level of management?

• 2

• 3

• 4

• 5

Top managers >_________________ > First line managers

• Upper managers

• General managers

• Middle managers

• Functional managers

What is top managers do?

• Making organization-wide decisions and establishing plans and goal that effect the entire organization,

• manage the work of first-line managers

• manage the work of of non-managerial employees

What first-line managers do?

• making decisions

• manage the work of first-line managers

• manage work of non-managerial employees

What is middle managers do?

• making decisions

• manage work of first-line managers

• manage work of non-managerial employees

Leading/directing can be defined as the process of....

• supervise,motivate,guide

• planning

• measuring performance

Controlling is...

• organizing

• measuring performance,identifying deviations between planned and actual result and taking corrective action when necessary.

• supervise,motivate,guide

What is the example of organizing process?

• marketing and sales

• measuring performance

• planning and leading

Planning can be defined as...

• organizing,leading,controlling

• supervise,motivate,guide

• mission,vision,objectives