Chapter 12 Housekeeping

The housekeeping department has the largest staff in the hotel.

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Cleanliness and sanitation are both important to the housekeeping department.

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Hot water is adequate to kill pathogens.

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Room attendants must learn to work around guests' belongings.

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Managers usually assign special cleaning projects so that guest rooms are deep cleaned once a year.

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The lint trap of a dryer must be regularly cleaned with a sanitizing solution.

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Ideally, hotels should have two times the daily amount of laundry used.

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The only reason linens need to be replaced is because of normal wear and tear.

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One of the major responsibilities of the executive housekeeper is the training of the housekeeping staff.

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The occupancy status of rooms is important information for the housekeeping staff.

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