COMMUNICATION IN HEALTHCARE

What is communication?

• Exchange of vows and ideas

• Exchange of information, thoughts and ideas

• Exchange of spoken words

• None of the above

The communication process involves three essential elements?

• True

• False

If a need is being met the person is

• Satisfied

• Motivated

A communication barrier is something that gets in the way of clear communication.

• False

• True

Listening is an essential part of effective communication.

• True

• False

Feedback is

• A way to limit the communication process

• A method that feelings were expressed in communication

• A method used to determine if listening and communication was successful

• None of the above

Without a sender, message and receiver the communication process can occur?

• True

• False

The sender is a person who

• Creates a message to ensure information is understood

• Creates a message to respond to another person

• Creates a message to convey information or an idea to another person

• Creates a message to gossip

Verbal communication is

• Spoken words

• Written words

• Body language

• Both spoken and written words

A common barrier of communication is

• Physical disabilities

• Psychological attitudes

• Cultural diversity

• All the above