Marketing Management Study Guide EOPA (Distribution Pt. I)

Which form of external theft listed below involves stealing merchandise from a store?

• Shrinkage

• Employee Theft

• Shoplifting

• Robbery

Which of external theft listed below involves stealing money or merchandise from a store using violence or threats?

• Shrinkage

• Employee Theft

• Shoplifting

• Robbery

Mark True or False next to each scenario below to indicate if it is employee theft or not.

An employee takes paper, pens, and a calculator to use in their college class

• True

• False

Mark True or False next to each scenario below to indicate if it is employee theft or not.

An employee is given a dress from the bridal store she works at by the owner of the company as a bonus.

• True

• False

Mark True or False next to each scenario below to indicate if it is employee theft or not.

An employee eats food during his break at a fast food chain and then pays for it that afternoon when he gets paid

• True

• False

Mark True or False next to each scenario below to indicate if it is employee theft or not.

An employee takes $20 from the cash register and returns it next week

• True

• False

Mark True or False next to each scenario below to indicate if it is employee theft or not.

An employee gives her friends a free product from the company as her way of saying thanks for being a good friend

• True

• False

For the security precaution listed below, select the option(s) that would help deter shoplifting, robbery, or employee theft. Use S, R, and ET to indicate your choice

Have employees stationed in various parts of the store

• S (Shoplifting)

• R (Robbery)

• ET (Employee Theft)

For the security precaution listed below, select the option(s) that would help deter shoplifting, robbery, or employee theft. Use S, R, and ET to indicate your choice

Educate employees

• S (Shoplifting)

• R (Robbery)

• ET (Employee Theft)

For the security precaution listed below, select the option(s) that would help deter shoplifting, robbery, or employee theft. Use S, R, and ET to indicate your choice

Use of cameras and closed circuit television to monitor

• S (Shoplifting)

• R (Robbery)

• ET (Employee Theft)