Process Improvement

Process improvement means understanding _________ processes and changing these processes to increase product _____ and/or reduce costs and development time. (pick 2 answers)

• existing

• quality

• product

• process

A good process is usually required to produce a good ________

• product

• process

• plan

• change management

For manufactured goods, ___________is the principal quality determinant

• product

• process

• change plan

• configuration plan

For small projects, the ________ of the developers is the main

determinant.

• weakness

• assessment

• identification

• capabilities

In the process analysis, current process is assessed and bottlenecks and _______ are identified

• capabilities

• existing

• weakness

• quality

In the process measurement of process improvement stages, _______ of the current process are measured and used as a baseline for assessing improvements

• attributes

• goals

• questions

• measurement

The objective of process improvement is to satisfy the________

• attributes

• goals

• questions

• measurement

Metrics are measurements to be collected to answer the ________.

• goals

• questions

• measurement

• attributes

Process analysis and process ___________ are intertwined.

• goals

• measurement

• attributes

• questions

Process models are a good way of focusing attention on the ________in a process and the _________ transfer between these activities. (pick 2 answers)

• activities

• plan details

• information

• goals