March 19, 2019 Leadership

Managers use which of the following to achieve organizational goals?

• People and Resources

• People and Equipment

• People, Power, and Resources

• Power and Discipline

How are top level managers different from managers at other levels?

• They are most responsible for implementing plans to achieve organizational goals

• They only set goals for individual areas of the company

• They hold the most responsibility for setting the overall direction of the entire company

• They have the most personal interaction with the general workforce

Which of these people is most likely to be a middle manager?

• The Regional Sales Director for an auto manufacturer

• The loading dock supervisor for a beverage company

• The professor of a business class

• The COO of a major retailer

Why do lower level managers have a more interpersonal role than managers at higher levels?

• They must interact often with the media

• They work most closely with the general workforce

• They must work closely with upper management

• They are most responsible for achieving organizational goals

How do middle level managers serve as a liaison between top management and the rest of an organization?

• By directly supervising individual workers

• By communicating top management plans to external stakeholders

• By taking the responsibility for developing organizational goals

• By developing and implementing plans to achieve top management's goals

Matthew manages a mobile phone retail store. He has set a specific sales goal for his team to achieve by the end of the month. Matthew created a detailed action plan to help reach the sales goal. Which managerial function has Matthew performed?

• Planning

• Organizing

• Creating

• Distributing

Pick the answer choice that represents an example of organizing:

• Tom is a lawyer at a large PR company and is preparing all of his co-workers for depositions that they will have to face.

• Tom is a manager at a large PR company and he is trying to determine which people he should hire to work on his company's new promotional line.

• Tom is a director at a large IT company and he is trying to determine how his employees have performed in the past quarter.

• Tom is a project manager at an IT company and is determining how he should distribute resources and allocate roles.

Sylvia is a manager at an accounting services firm. She is designing a four-step process based on the functions of management, which include:

• Planning, developing, organizing, and controlling

• Organizing, staffing, leading, and checking

• Planning, organizing, leading, and controlling

• Planning, distributing, mobilizing, and leading

_____ is often called the fifth function of management. It involves the evaluation, recruitment, selection, training and placement of individuals in specific job roles.

• Hiring

• Interviewing

• Staffing

• Controlling

Daniel manages a team that has missed their production goals for the past three months. After reviewing each employee's performance record, Daniel adjusted the sales goal to take additional quality control measures into consideration. Why is this an example of controlling?

• Because Daniel looked at team results and took appropriate corrective action.

• Because Daniel is micromanaging his employees.

• Because Daniel acted as a leader and took responsibility for the project.

• Because somebody will likely get fired as a result of this analysis.