Higher Business Management - People & Finance Revision

What is the purpose of workforce planning?

• To ensure the organisation has all vacancies within the organisation full

• To ensure the organisation has the correct employees in place at the right time to meet the organisations needs

• To ensure the organisation manages and repairs poor working relationships

• To ensure people with new ideas are brought in to help enhance the effectiveness of the organisation

What is internal recruitment?

• Recruiting using interviews only

• Recruiting from outwith the organisation

• Recruiting using online applications only

• Recruiting from within the organisation

Which of the following tests can be used within the selection process?

• Intelligence test

• Medical test

• Attainment test

• Communication test

An advantage of a VLE is...

• People may prefer face-to-face contact rather than virtual learning

• It can be accessed at any time of the day in any location

• A recognised qualification can be gained

Different methods of motivating staff include...

• Providing fair play for the work that employees do

• Offering incentives for achieving targets

• Making decisions without notifying staff

• Expecting staff to complete work in their own time

Maslow's hierarchy of needs states that...

• If something is not satisfied then they can still move onto the next level

• You must start at the top of the pyramid and work your way down

• Each level must be satisfied before someone can progress to the next level

• If you do not feel satisfied with your self esteem there is no way of progressing

Adam's equity theory states that...

• When inputs and outputs are the same, employees will feel dissatisfied

• What people put into their work should be matched equally to what they get out of it

• People are demotivated when they are getting more out of their work than what they are putting in

How would you compare a Theory X manager and a Theory Y manager?

• The Theory X manager believes that employees love their work whereas the Theory Y manager believes that employees try to avoid their work

• The Theory X manager will delegate responsibility to their employees however the Theory Y manager makes all the decisions

• The Theory X manager believes that employees have no drive or ambition and are not interested in being given responsibility whereas the Theory Y manager believes that employees work hard to achieving goals for the organisaiton

What are the 3 different types of leaders according to Lewin, Lippit and White?

• Autocratic, Democratic and Laissez-faire

• Autocratic, Leadership and Motivation

• Democratic, Laissez-faire and Achievement

The role of finance is to...

• Provide information for decision making

• Forecast what might happen in the future

• To motivate staff

• To find out the stage of each product within its life cycle